Shipping policy

At Rainbow Roots, we are committed to delivering your order safely and efficiently. Below are the details of our shipping process:

Processing Times
- All orders are processed within 2-3 business days after your payment is received.
- Orders are not shipped or delivered on weekends or holidays.
- You will receive a confirmation email with tracking information once your order has been shipped.

Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.

*Delivery delays can occasionally occur due to unforeseen circumstances or high order volumes.

Order Tracking
Once your order has been shipped, you will receive an email with your tracking number. You can use this number to track your package through our carrier’s website.

Lost or Stolen Packages
Rainbow Roots is not responsible for packages lost or stolen after delivery confirmation. If you believe your package was lost or stolen, please contact the shipping carrier directly for assistance. We will do our best to help resolve the issue.

Shipping Address Errors
Please ensure all shipping information is accurate before placing your order. We cannot guarantee changes once an order has been processed. Any orders returned due to incorrect addresses will require additional shipping fees for re-delivery.

If you have any questions about your order or our shipping policies, please contact us at rainbowrootsbody@gmail.com